By Heather Montero
September 26, 2009
I have just read the letters about customer service at Walmart.
I lost a necklace there and when I asked if anyone has turned
it in, I got an immediate NO. She didn't even bother to look
in the box under the counter or go in the back room and take
a peek. So unless she already looked for my necklace and knew
it wasn't in there before I got there she really didn't care
and she made that very clear to me.
The other thing is that my friend applied there and was told
no because of a criminal record from several years prior. My
friend has excellent customer service skills and paid her time
for her crime. I understand that Walmart has to look out for
their best interest and all and they probably don't want to hire
anyone with a PAST, but really, I would rather have a polite
person help me with a criminal history then have someone help
me with that attitude like they hate you for walking into their
We are limited for shopping in this town but I would rather pay
shipping costs from shopping online than have someone be rude
to myself my family or my friends.
About: "I have lived in
Ketchikan off and on since 93'. I have been a waitress for 5
Received September , 2009 -
Published September 26, 2009
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